Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Campbeltown | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Campbeltown collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Campbeltown is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Campbeltown and across the UK. We act as the data controller for all personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, and contact information
Health information: Medical history, current medications, weight, BMI, and other clinical details required for your consultation
Payment information: Billing details processed securely through our payment provider
Communication records: Emails, messages, and any correspondence with our pharmacy team
Technical data: IP address, browser type, and website usage information collected automatically when you visit our site

3. How We Use Your Data

Your personal data is used for the following purposes:

To assess your suitability for weight loss treatments and provide clinical consultations
To dispense and arrange delivery of approved medications (delivered within 1 working day of pharmacist approval)
To maintain accurate and secure patient records as required by GPhC standards
To process payments and manage your account
To communicate with you regarding your orders, treatment, and any clinical updates
To comply with legal and regulatory obligations as a registered pharmacy

The lawful bases we rely on include the performance of a contract, compliance with a legal obligation, and the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we may use include:

Essential cookies: Required for core website functionality and security
Analytics cookies: Help us understand website traffic and user behaviour to improve our services
Preference cookies: Remember your settings and personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

Healthcare providers: Where clinically necessary, such as sharing information with your GP or other medical professionals involved in your care
Delivery partners: To fulfil medication orders, your name and delivery address are shared with our courier service
Payment processors: Your payment details are handled securely by our third-party payment provider
Regulatory authorities: Where we are legally required to disclose information to the GPhC, NHS, or other regulatory bodies

All third-party partners are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidelines, or longer where required by law. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data is stored securely and access is restricted to authorised personnel only.

8. Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information, as well as the right to restrict or object to certain types of processing. You may also have the right to data portability in certain circumstances. To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how we handle your information, please contact us:

Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.